Program
Lessons
1 Lesson - Mindset
2 Lesson - Start at Hello
3 Lesson - Outcome Questions
4 Lesson - After the Client Leaves
5 Lesson - Increasing Communication Effectiveness
6 Lesson - Clienteling Planning
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Quiz
Let's check that everything has been understood
Start
What is the main focus of Lesson 3
Understanding client preferences
Almost there, but not exactly...
0%
Preparing the client to buy from you
Yes, that's perfect!
0%
Closing sales effectively
Almost there, but not exactly...
0%
Improving product knowledge
Close, but there's a better answer...
0%
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What tool does the speaker introduce in Lesson 3 for preparing clients to buy?
Follow-up calls
Close, but there's a better answer...
0%
Outcome questions
That's right!
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Discount offers
Close, but there's a better answer...
0%
Client surveys
Well, almost...
0%
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What is a key strategy the speaker suggests for asking effective outcome questions?
Asking them rapidly
A good try, but there's a better option
0%
Showing empathy and active listening
You got it!
0%
Using technical jargon
A good try, but there's a better option
0%
Avoiding personal questions
Close, but there's a better answer...
0%
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You should brush up on the material a little more. You can take the test again, or
continue the lesson.
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Congratulations! The material was mastered perfectly!
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