Program
Lessons
1 Lesson - Mindset
2 Lesson - Start at Hello
3 Lesson - Outcome Questions
4 Lesson - After the Client Leaves
5 Lesson - Increasing Communication Effectiveness
6 Lesson - Clienteling Planning
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Quiz
Let's check that everything has been understood
Start
What is the tool introduced in lesson 5 that is commonly used in social media but not yet widely adopted in retail?
Hooks
Yes, that's perfect!
0%
Anchors
Almost there, but not exactly...
0%
Triggers
Almost there, but not exactly...
0%
Tags
Close, but there's a better answer...
0%
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What is the main purpose of using hooks in client communication?
To provide detailed product information
Close, but there's a better answer...
0%
To intrigue and engage the client
That's right!
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To offer discounts
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0%
To summarize the conversation
Well, almost...
0%
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What is the recommended time frame for sending messages to clients?
Anytime between 6 AM and 12 PM
A good try, but there's a better option
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Anytime between 11 PM and 8 AM
A good try, but there's a better option
0%
Between 11 AM and 8 PM
You got it!
0%
Only during weekends
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0%
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You should brush up on the material a little more. You can take the test again, or
continue the lesson.
Again!
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Let's move on.
Again!
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